The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware. Dear Guy from GermanyThank you for the feedback! Dear MarioCongratulations on your win! Your feedback is important to us.

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• Your request will be handled in accordance with our responsible gaming policies.Please note that all games operate with certified RNG technology and outcomes are random; deposits do not guarantee wins.If you wish to proceed with permanent self-exclusion, please contact our support team via official channels so it can be applied immediately.
• Dear Guy from GermanyThank you for the feedback!
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If there’s anything specific you’d like us to look into or if you’ve encountered an issue, please share your Player ID so we can assist you properly. The thing is that you were playing with a bonus, and every bonus has its limitation. Should you believe some of them were violated-please point out.Kind regardsDear ChristianHave you received the winnings yet? All withdrawals are approved according to T&Cs of the casino.

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Also, please feel free to make an official claim at casino guru/directly to the game provider. Also, please feel free to make an official claim at CASINO GURU/directly to the game provider. Your request will be handled in accordance with our responsible gaming policies.Please note that all games operate with certified RNG technology and outcomes are random; deposits do not guarantee wins.If you wish to proceed with permanent self-exclusion, please contact our support team via official channels so it can be applied immediately.

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• Hello Tamer, againPlease let us know if you’d like to know how the games work, and what RTP is.
• Approximately 100 km northwest of Las Vegas lies the volcanic cone Lathrop Wells volcanic cone — one of the youngest volcanoes in the United States.
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Dear SabrinaIn that case, please provide an official response from your bank to our support. Please tell us more about your issue. Dear hans vegas casino app download apk Thank you for your feedback! You can be lucky or you may lose money.

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Las Vegas stands not only among the sands of the Mojave Desert but also within a region shaped by a remarkable volcanic history. Another fascinating area is the Crater Flat volcanic field, located near the well-known research territory of the Nevada Test Site. Approximately 100 km northwest of Las Vegas lies the volcanic cone Lathrop Wells volcanic cone — one of the youngest volcanoes in the United States. Dear T DThank you for your detailed feedback — and we’re truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity. Can you please provide your account ID in order to investigate? We are sorry you lost the funds, may we ask if anyone pushed you to continue playing?

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Please kindly provide your account ID and the disputed transaction ID. The casino cannot control the game outcome. But we’d like to assure you, you will definitely get the money, just like previously you did 43 times. Hello Tamer, againPlease let us know if you’d like to know how the games work, and what RTP is. RegardsHello TamerPlease let us know if you’d like to know how the games work, and what RTP is. Please kindly contact your bank re the issue.

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Once the money return onto your gaming account, please create a new request immediately. Dear FateStayWe are truly sorry about the issue. Hello Usually not ratingSorry you’ve faced issues. We kindly ask you to request the withdrawal once again.

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Dear AnnelieseThank you for your feedback.Casino is a game of chance, you can win and you can lose. Should you like to leave a feedback to the game developer directly – please kindly let us know. Dear MarkusVulkanvegas is an operator, not the game provider. 3) Would you like to make a claim directly to the game provider? Since Vulkanvegas is only an operator, we do not produce games, or have an influence on game outcome. Would you like to make a claim to a game provider directly?

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Hello Christian Thank you for your feedback! 1) Can you please provide your account ID in order to investigate? Hello BarbaraThank you for yoru feedback! The money was credited onto your account.

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Please mind, casino and slots themselves – is a game of chance. Hello MarcSorry you faced issues.Can you please provide your account ID in order to investigate? Are you 100% certain you play at a legit vulkanvegas website? If you do not agree with any of the aspects, or believe the casino violated the T&Cs, please kindly make a complaint at CasinoGuru. Thus, the amount of 60 eur was transferred to your real money balance, and you were able to withdraw the funds.